Wobbleport

Wobbleport: Cargo Stack Support

Cargo slipping off the deck? You're in the right place. Check the questions below, and if you can't find your answer, write to us.

Contact Information

Email us at hello@layrup.com.

To help us help you faster, please include:

  • Your device model (for example, iPhone 16 or Samsung Galaxy S24)
  • Your operating system version (iOS or Android)
  • The level you were playing
  • A short description of the problem and what you were doing when it happened
  • Screenshots or a screen recording, if possible

Frequently Asked Questions

Playing the Game

Q: How do I play?
A: The crane carries a container over your ship. Tap to drop it. Stack every container on the deck and keep the ship balanced until the cargo is delivered. A level is lost if the ship capsizes, cargo falls overboard, the stack gets too high or time runs out.

Q: I lost a level. Can I keep going?
A: Yes. On the losing screen you can rescue the level once for free by watching an ad, or with gold. Otherwise just try again: there's no limit on retries.

Q: What are power-ups?
A: Power-ups such as bombs and color containers help with tricky levels. You can pick one before a level and use boosters during it. You get them with gold, from rewards, or in packs.

Q: How do I earn gold?
A: By completing levels, doubling a level's reward with a rewarded ad, daily rewards, harbour tasks and the Piggy Bank.

Q: Can I play offline?
A: Yes. You can play without an internet connection. Ads and purchases need a connection.

Q: How do I change the language, sound or haptics?
A: Tap Settings on the home screen. There you can turn sound and haptics on or off and choose a language.

Ads and Purchases

Q: Why do I see ads?
A: Ads keep the game free. Full-screen ads appear only between levels, after you have played a while. Rewarded ads only play when you choose to watch one for a reward.

Q: How do I remove ads?
A: Buy No Ads in the shop. It removes the ads shown between levels. Rewarded ads stay available, so you can still watch one for a bonus when you want to.

Q: I watched an ad but didn't get my reward.
A: Rewards are given only when the ad plays to the end. If an ad closes early or fails to load, no reward is given. If it keeps happening, check your connection and write to us.

Q: I bought something but didn't receive it.
A: Make sure the purchase went through in your App Store or Google Play account, then close and reopen the game while connected to the internet. If it still doesn't appear, email us with the date of the purchase and the item. Please don't send payment card details.

Q: How do I get a refund?
A: Payments are handled by Apple and Google, so refunds are too:

Progress and Privacy

Q: Is my progress saved?
A: Yes, automatically, on your device. There is no account or cloud save, so deleting the game or moving to a new device starts the game from the beginning.

Q: How do I change my ad and analytics choices?
A: Open Settings → Privacy options (shown where the consent message applies). On iPhone and iPad you can also change tracking permission in Settings → Privacy & Security → Tracking. Details are in our Privacy Policy.

Q: How do I delete my data?
A: Delete the game to remove everything stored on your device. To ask us to delete data held by our analytics provider, email hello@layrup.com with the subject "Delete my data". See section 8 of our Privacy Policy.

Technical Issues

Q: The game crashes or runs slowly.
A: Close the game completely and reopen it, make sure your device has free storage, and update to the latest version from the store. If it continues, email us your device model and operating system version.

Q: The game is stuck on loading.
A: Restart the game. If you're offline, ads and purchases won't load, but the game itself will still start.

Useful Links